Refund & Exchange Policy – BG Cosmetics

If you are not satisfied with a product purchased from BG Cosmetics, you may return or exchange it. We provide a full money-back guarantee for all purchases made through our official website. Please note that the buyer is responsible for the exchange shipping fee.

Conditions:

• The product must be returned in its original condition, unused, and undamaged, with the original packaging and receipt attached.

• Customers are eligible for one exchange and one refund process per order only.

• Refunds and exchanges are not available for international orders (outside Egypt).

Warranty:

We offer a 1-month warranty on all BG Cosmetics products to ensure your satisfaction and peace of mind.