Terms and Conditions – BG Cosmetics

Welcome to the BG Cosmetics website. These Terms and Conditions govern your use of our website and services. By using the site, you agree to be legally bound by these terms.

1. Definitions

• BG Cosmetics: Refers to BG Cosmetics, located in Obour City, Arab Republic of Egypt.
  
  

• User / You: Any natural or legal person who uses the website or requests our services.
  
  

• Device: Any electronic means of accessing our website, such as a smartphone, tablet, or computer.
  
  

• Service: Refers to the BG Cosmetics website and all its features, including purchasing products, creating an account, wish lists, and order tracking.
  
  

• Account: The registered user account used to access certain site services.
  
  

 

2. Acceptance of Terms

By using the website, you acknowledge that you:

• Have read and fully understood these terms.
  
  

• Agree to comply with them and with our Privacy Policy.
  
  

If you do not agree with any part of these terms, please stop using the site immediately.

 

3. Accounts

To access certain features such as placing orders or saving favorite products, you may need to create an account.

By creating an account on BG Cosmetics, you agree to:

• Provide accurate and up-to-date information.
  
  

• Keep your login details confidential.
  
  

• Notify us immediately of any unauthorized use.
  
  

BG Cosmetics reserves the right to suspend or delete an account if it is used unlawfully or in violation of these terms.

4. Payment and Transactions

All purchases are processed through secure electronic payment methods.

Accepted payment methods:

• Credit and debit cards (Meeza – Visa – Mastercard)
  
  

• Approved online payment gateways (Paymob and others)
  
  

• Cash on delivery (in specific areas only)
  
  

All amounts are payable in Egyptian Pounds (EGP) unless otherwise stated.

Upon order confirmation, you will receive an electronic invoice via email.

 

5. Tracking and Advertising

We use cookies and tracking technologies such as Meta Pixel, Google Analytics, TikTok Pixel, and others to enhance the user experience and personalize ads.

By using the BG Cosmetics website, you consent to the collection of browsing data in accordance with our Privacy Policy. You can adjust your cookie settings at any time through your browser.

 

6. Product Availability and Orders

All orders are subject to:

• Product availability.
  
  

• Accuracy of pricing information.
  
  

• Full payment receipt.
  
  

BG Cosmetics reserves the right to:

• Limit order quantities.
  
  

• Correct any pricing errors.
  
  

• Cancel or refuse any order at its discretion.
  
  

7. Returns and Quality Guarantee

We are committed to offering high-quality, defect-free products.

If there is any issue with the product, you may request a replacement or return in accordance with the return and exchange policy stated on the website.

Returns will not be accepted if the product has been opened or used unless it is defective or damaged upon receipt.

8. Termination of Service

BG Cosmetics may suspend or terminate your account or restrict your access to the site at any time without notice in the following cases:

• Violation of the terms.
  
  

• Any fraudulent activity.
  
  

• Misuse of the platform.
  
  

9. Limitation of Liability

To the extent permitted by law, BG Cosmetics is not liable for:

• Any indirect or consequential damages.
  
  

• Loss of data or profits.
  
  

• Service interruptions or malfunctions.
  
  

 

10. Disclaimer

The BG Cosmetics website and services are provided “as is” and “as available.”
We do not guarantee:

• That the site will operate without interruptions or errors.
  
  

• That the site is free of viruses or harmful software.
  
  

• The accuracy of the content at all times.
  
  

11. Governing Law and Dispute Resolution

These terms are governed by the laws of the Arab Republic of Egypt.
In case of any dispute, you must first contact us to attempt an amicable resolution.
If unresolved, the Egyptian courts shall have exclusive jurisdiction.

12. Severability and Waiver

If any provision of these terms is found invalid, the remaining provisions shall remain in full effect.
Our failure to enforce any provision does not constitute a waiver of our right to enforce it later.

13. Amendments to the Terms

We reserve the right to amend these terms at any time.
If material changes are made, you will be notified via email or through the website at least 30 days before they take effect.

14. Translation

In case of any discrepancy between the Arabic and English versions of these terms, the English text shall prevail.

15. Contact Us

For any inquiries regarding these terms, please contact us at: info@bgcosmetics.org